How soon can you install my portable AC unit?

We guarantee installation within 72 hours of booking, often sooner. During heat waves, we prioritize urgent installations to ensure everyone stays safe.

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What's included in the $550 installation price?

Our all-inclusive price covers the Hisense AP0522CR1W portable AC unit and professional installation by licensed electricians. This includes electrical assessment, window venting setup, and complete operational testing. Currently, we're offering a $150 discount for the first 50 customers, bringing the total cost to just $400.

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Do I need to qualify based on income like the Free Government program?

No. Unlike the Free Government program, our service has no income restrictions. It's available to all residents ofSurrey and White Rock, regardless of income level. No verification or paperwork needed.

 

 

What if my windows aren't standard size?

We offer Additional accessories for specialized window types available for an extra cost.

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What is this It's On Electric AC campaign?

This a paid service offering portable air conditioning units at a discount with professional installation included. It’s available to all South Surrey/White Rock residents, regardless of income, to help you stay cool during hot summers with ease and affordability.

 

 

What does the installation include?

Installation covers delivery, setup, and connection of your portable AC unit, including venting through a window using the provided kit. Our team ensures it’s working perfectly before we leave—typically in under an hour. No DIY required!

 

 

How is this different from buying from a store like Home Depot or Best Buy?

Unlike retail purchases, we offer:

• Discounted pricing

• Free professional installation (no extra cost or hassle)

• ​A streamlined process from quote to cool air

• With stores, you pay full price and handle setup yourself

 

 

How long does it take to get my AC unit installed?

Once you order, we aim to deliver and install within 72 hours depending on demand and availability. During peak heat waves, it might take slightly longer—reserve early to beat the rush!

 

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What’s the warranty on the units?

All units come with a standard 1-year manufacturer’s warranty covering defects. Optional extended warranties may be available at checkout—details provided with your quote.

 

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Are these units energy-efficient?

Yes, our units meet modern energy efficiency standards. We also provide free tips on placement and usage (e.g., shading windows, setting optimal temps) to keep your electricity costs down.

 

 

Can I use this in an apartment or condo?

Absolutely! Portable AC units are ideal for apartments and condos with a window for venting. Check with your strata or landlord for any specific rules, and we’ll ensure the setup complies.

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What payment options are available?

We accept credit cards, e-transfers and cash. Payment is due after the installation.

 

 

Is there a limit to how many units I can buy?

No strict limit! You can order multiple units for different rooms or properties. Bulk discounts may apply for orders of 3+ units—contact us for details.

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Are there any hidden fees?

No surprises! The price you’re quoted includes the unit, delivery, and installation. Additional costs only apply if you request or require extras (e.g., various window/patio door kits or reinstallation services).

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Do you service all of the Lower Mainland?

No, due to the low price of this offer, we are only able to service Surrey/White Rock. Enter your address in the quote form to confirm availability.

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What if I already have an AC unit but need installation help?

We focus on selling and installing our discounted units, but we may offer standalone installation services for a fee. Contact us to discuss your situation!

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How do I know if stock is available?

Stock varies by demand, especially during heat waves. If AC installation is shown on the request form, we will have inventory.

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Why should I act now?

Summers are getting hotter (average highs up 2°C since 2000), and stock can sell out fast during heat waves, like in 2021. Secure your discounted unit now to stay cool when it counts!​​​​​

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